Who we are
Our website address is: http://phoenixrealtync.com
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
By providing your phone number and opting in to SMS communications, you acknowledge that:
- SMS opt-in consent and phone numbers collected for the purpose of SMS communication are not shared with any third parties under any circumstances.
- You have the right to opt-out of SMS communications at any time by replying STOP to any message.
- Message frequency may vary based on your interaction with our services.
- Standard message and data rates may apply based on your mobile carrier’s plan.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use analytics tools to measure website traffic and usage patterns. This helps us understand how visitors interact with our website and improve their experience.
Types of Data Collected:
- Pages viewed and duration of visits
- Device type and operating system
- Geographic location
- Referral source
- Browser type and version
- Time spent on individual pages
- Bounce rate and exit pages
How We Use Analytics Data:
- To optimize website performance and user experience
- To identify popular content and areas for improvement
- To measure the effectiveness of property listings
- To enhance search functionality for properties
- To ensure compatibility across different devices and browsers
Data Collection/Sharing
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Additional information
How we protect your data
We implement various security measures to protect your information:
- Secure Sockets Layer (SSL) encryption on all pages
- Regular security updates and patches
- Limited access to authorized personnel only
- Secure password hashing for registered users
- Regular backups of website data
- Firewall protection against unauthorized access
What data breach procedures we have in place
In the event of a data breach, we will:
- Conduct immediate investigation within 24 hours
- Notify affected individuals within 72 hours if required
- Provide information about the nature of the breach
- Offer recommendations for protective measures
- Document incident details for future prevention
What third parties we receive data from
We work with selected third-party services to enhance our offerings:
- Real estate listing platforms
- Property search tools
- Customer service software
- Marketing automation systems
- Social media integration
These services are carefully vetted to ensure they meet our privacy standards and comply with relevant regulations.
What automated decision making and/or profiling we do with user data
We use automated systems for:
- Spam detection in comments and forms
- Property recommendation algorithms
- Email filtering and organization
- Security threat detection
- Performance optimization
No automated decisions are made that could significantly affect individuals without human oversight.
Industry regulatory disclosure requirements
Our privacy practices comply with:
- Real estate industry standards
- Local and federal regulations
- Professional association guidelines
- Data protection best practices
- Consumer protection laws
This ensures we maintain high standards in protecting client information while providing essential real estate services.
Terms of Service
1 – SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2 – Types of SMS Communications:
If you have consented to receive text messages from Phoenix Realty & Property Management, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
Example: “Hello, this is a friendly reminder of your upcoming appointment with Mr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3 – Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive several SMS messages per week related to your appointments/billing/etc.
4 – Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5 – Opt-In Method:
You may opt-in to receive SMS messages from Phoenix Realty & Property Management in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
6 – Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7 – Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://phoenixpropertync.com/contact-us/
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8 – Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP”
- For assistance, text “HELP” or visit our Privacy Policy & Terms of Service page.
- Message frequency may vary